We deliver to anywhere in the world, except BFPO addresses, PO boxes and countries where we cannot guarantee the status of recipients. Orders received before 5pm for delivery within the UK Mainland or Ireland will be despatched within 3 to 5 working days via Royal Mail or the Irish an Post. Deliveries to all other countries can take up to 2 weeks for delivery. During busy times this may be slightly longer, but we will do our very best to despatch your goods as quickly as we can. Please note that working days do not include Bank Holidays and weekends.
As all our orders are despatched as soon as possible, we have a simple and low cost structure for delivery charges:
FREE DELIVERY to UK and Ireland mainland addresses WHEN YOU SPEND €20 OR MORE
- €3.95 for mainland UK and Ireland
- €6.95 for the Rest of the World
You can deliver your items to a different address to your billing address by amending the delivery address in the checkout pages.
In the unlikely event that you do not wish to keep your purchase, you can return the item(s) within 28 days of receipt, unused and with the original labels attached to:Vocal Minority Internet Returns Department
The Bull Ring
If you require a refund, it will be made promptly providing that the item is in its original condition and all the information referred to above is received. The credit card used for the original purchase will be credited with the original price less a standard postal charge if free postage has applied to the purchase. If there are any problems with your refund, a member of customer services will contact you.
You will need to pay the postage on your returned item(s). We strongly recommend that you use Recorded Delivery, as we cannot be held responsible for items lost in transit. We will refund your postage in full on any faulty goods returned for credit and will not charge postage for a subsequent replacement.
Please also note that if you want an exchange, a further delivery charge will be payable.